OFFGYM / SUPPORT

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A question, a problem or feedback about OFFGYM? Get in touch directly.

Support

Include your device model, iOS or Android version, OFFGYM version and what happened. Do not send passwords or sensitive data.

CONTACT SUPPORT

STRAIGHT ANSWERS.

Can I train without a connection?

Yes. Offline workouts, technique and videos are available in the app without a network connection. Downloading or updating the app requires access to the App Store or Google Play.

Where are my workouts saved?

On your device. OFFGYM does not store plans, sets, weights or progress in a remote database.

Can I recover deleted data?

OFFGYM does not have a remote copy of your workouts. Recovery depends on any device backups and operating system features.

How do I report a problem?

Email support with your app version, device and the steps to reproduce the problem. If you attach a screenshot, remove any personal information.

Who handles purchases and refunds?

For purchases made in the app, check your purchase history and contact Apple App Store or Google Play support. Payments and refunds are handled by the store.